Business Intelligence (BI)

Smart businesses know that data is only as valuable as the insights — and the results — it produces. Business Intelligence analytics gives you a competitive edge by converting complex data into actionable steps. Get a window into client behavior and see big-picture trends within your company to improve the customer experience, predict and adapt to market changes, and make business decisions that drive growth.

Our skilled BI specialists analyze and interpret your data using technology such as data and process mining, dashboard development, data visualization, predictive and prescriptive statistical analytics, complex event processing, and business performance management.

Not sure what it all means? Don’t worry — our BI team has you covered with easy-to-understand reports that summarize your clients’ behaviors and needs in real-time and give you insights into market trends. With BI, you’ll have the ability to intelligently predict your clients’ next move — and your company’s.

Database Administration

With more ways than ever to collect and store massive amounts of information, a real challenge businesses face is managing that data and keeping it safe. Is your valuable database continually growing — and accessed by various team members? Octalogic database management software (DBMS) keeps it organized and secure.

Our database administrators (DBAs) use state-of-the-art software to define, create, maintain, and control access to your secure data. We not only optimize your most critical information, but ensure proper storage, retrieval, and updates. We’ll create a cataloging system that makes sense to you, not just some technician, so it’s easy to access what you need when you need it.

Working in synergy with our Business Intelligence, IT, and Cyber Security teams, Octalogic DBAs help your company excel with lightning-fast, secure, remote database access for e-commerce transactions, client relationship management, and data recovery in case of damage.

Remote IT Monitoring and Management (RMM)

Now more than ever, maintaining an efficient IT infrastructure is essential for the success of your business. Octalogic remote monitoring and management (RMM), also known as network management, helps managed service providers (MSPs) track and maintain everything that happens within their systems, networks, workstations, and servers.

Octalogic RMM allows you to create efficient workflows, automate tasks, and provide a seamless client experience. Plus, with automated maintenance and alerts for potential problems with devices and applications before they happen, Octalogic RMM ensures peak performance for your company’s networks.

Cyber Security

At Octalogic, we pride ourselves on adhering to the CIA triad: Confidentiality, Integrity, and Availability. This is especially important when it comes to Cyber Security, where we employ highly trained analysts and the Central Security Service (CSS) to protect our data and yours.  

Let us provide you with peace of mind by defending your computers, servers, networks, and data from malicious attacks. We’ll lock access to your public-facing IP addresses, make client communications and e-commerce secure, and protect your company from the threat of hacking and ransomware.  

Best of all, as an Octalogic client, you can offer the same high level of Cyber Security to your own clients as a reseller of our services. Pass peace of mind along to your clients, with Octalogic by your side to advise you every step of the way.